Botnoi Voice
Jun 11, 2024
Label
UX/UI
BOTNOI would like to thank all of you for your continued trust and use of our services. The platform has adjusted the service fee calculation method to offer more benefits and better meet your needs, as follows:
Changing from user-based fees to message-based fees
Previously, the service was charged based on the number of users under a package system. From today (11/06/2024) onward, BOTNOI will change the service fee calculation to be based on the number of messages sent. The rate will be 1 message = 5 points (starting price 0.01 THB/point)
Points deduction conditions: Text messages, various objects, responses in each node (Dialogue), replies via the live chat system, stickers, and API usage will all count as one message per action.
Old users who have previously subscribed to a package-based platform can continue to use the service as usual. Their usage quota will be based on the number of users according to their subscribed package. However, for any new accounts created, the service fee will be calculated based on points.
Point System
The point system charges based on the number of various types of messages sent. Platform users can spend points according to their actual chatbot usage.
Setting Limits
A new feature to prevent overuse and control point deductions without your knowledge when there is an unusually high number of messages. Users can set a limit by entering the maximum number of points they want their chatbot account to deduct.
Enabling and Disabling Limits
Limits can be turned on and off without changing the numbers by toggling the limit setting. By default, limits are set to off. To set a limit, simply press once to enable it.
When Limits are Enabled: Once the service fees or points reach the set limit, the chatbot will stop sending messages to users or the bot will stop responding.
When Limits are Disabled: The system will continue to deduct points according to the number of messages sent to users.
Point Usage Details
You can check the point deduction details for each chatbot account by going to the top right corner and selecting Payment Center. Here, you can view the point deductions for each account, along with the payment history and payment methods associated with the account.
Usage Packages
Starter Package
Regular User Package:
Expert Package
1 message = 5 points (starting price 0.01 THB/point). For more details on pricing, click here.
BOTNOI Group offers a compensation of 10,000 points to old customers, 5,000 points for new customers, and existing customers subscribed to chatbot packages can also receive this benefit upon their subscription renewal.
If you have any problems or further questions, please feel free to ask in the Facebook Group : AI Chatbot by BOTNOI group.
AI Chatbot platform BOTNOI.AI
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