Support
How can we help you?
Support
Find the answers you need
Support
How can we help you?
Find the answers you need
Support
How can we help you?
Support
Find the answers you need
What should I do if I'm unable to make a payment or if my payment fails?
Occasionally, the payment system may encounter issues.
If your payment doesn’t go through, please try again later. However, if your payment was deducted but the points haven’t been updated, please refresh the system and wait 5-10 minutes for it to process.
If points still haven’t appeared, contact Customer Support for assistance.
How can I remove ads?
Why am I unable to generate a voice (error message appears)?
What should I do if I see “System Queue Full” when generating a voice?
What should I do if the bot pronounces words incorrectly or mispronounces English words?
Why are some sentences missing when I download?
I made a payment, but why haven't I received my points?
How much is 1 point worth, and how is the payment deducted?
FAQ
What should I do if I'm unable to make a payment or if my payment fails?
Occasionally, the payment system may encounter issues.
If your payment doesn’t go through, please try again later. However, if your payment was deducted but the points haven’t been updated, please refresh the system and wait 5-10 minutes for it to process.
If points still haven’t appeared, contact Customer Support for assistance.
How can I remove ads?
Why am I unable to generate a voice (error message appears)?
What should I do if I see “System Queue Full” when generating a voice?
What should I do if the bot pronounces words incorrectly or mispronounces English words?
Why are some sentences missing when I download?
I made a payment, but why haven't I received my points?
How much is 1 point worth, and how is the payment deducted?
FAQ
What should I do if I'm unable to make a payment or if my payment fails?
Occasionally, the payment system may encounter issues.
If your payment doesn’t go through, please try again later. However, if your payment was deducted but the points haven’t been updated, please refresh the system and wait 5-10 minutes for it to process.
If points still haven’t appeared, contact Customer Support for assistance.
How can I remove ads?
Why am I unable to generate a voice (error message appears)?
What should I do if I see “System Queue Full” when generating a voice?
What should I do if the bot pronounces words incorrectly or mispronounces English words?
Why are some sentences missing when I download?
I made a payment, but why haven't I received my points?
How much is 1 point worth, and how is the payment deducted?
FAQ