Support
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Support
Find the answers you need
Support
How can we help you?
Find the answers you need
Support
How can we help you?
Support
Find the answers you need
How many points should I recharge to meet my usage needs?
Points are deducted at a rate of 1 character = 1 point, across all types of content. If you'd like to estimate your point usage, here are some examples of typical point requirements:
- Short social media video clip (15 seconds): Around 250 characters (or 250 points) per clip
- One-page A4 article: Around 1,600 characters
- 15-minute movie review clip: Around 7,500 characters
So, if you’re creating a 30-second voiceover for a social media clip, you may need around 500 characters (or 500 points).
How can I remove ads?
Why am I unable to generate a voice (error message appears)?
What should I do if I see “System Queue Full” when generating a voice?
What should I do if the bot pronounces words incorrectly or mispronounces English words?
Why are some sentences missing when I download?
I made a payment, but why haven't I received my points?
How much is 1 point worth, and how is the payment deducted?
FAQ
How many points should I recharge to meet my usage needs?
Points are deducted at a rate of 1 character = 1 point, across all types of content. If you'd like to estimate your point usage, here are some examples of typical point requirements:
- Short social media video clip (15 seconds): Around 250 characters (or 250 points) per clip
- One-page A4 article: Around 1,600 characters
- 15-minute movie review clip: Around 7,500 characters
So, if you’re creating a 30-second voiceover for a social media clip, you may need around 500 characters (or 500 points).
How can I remove ads?
Why am I unable to generate a voice (error message appears)?
What should I do if I see “System Queue Full” when generating a voice?
What should I do if the bot pronounces words incorrectly or mispronounces English words?
Why are some sentences missing when I download?
I made a payment, but why haven't I received my points?
How much is 1 point worth, and how is the payment deducted?
FAQ
How many points should I recharge to meet my usage needs?
Points are deducted at a rate of 1 character = 1 point, across all types of content. If you'd like to estimate your point usage, here are some examples of typical point requirements:
- Short social media video clip (15 seconds): Around 250 characters (or 250 points) per clip
- One-page A4 article: Around 1,600 characters
- 15-minute movie review clip: Around 7,500 characters
So, if you’re creating a 30-second voiceover for a social media clip, you may need around 500 characters (or 500 points).
How can I remove ads?
Why am I unable to generate a voice (error message appears)?
What should I do if I see “System Queue Full” when generating a voice?
What should I do if the bot pronounces words incorrectly or mispronounces English words?
Why are some sentences missing when I download?
I made a payment, but why haven't I received my points?
How much is 1 point worth, and how is the payment deducted?
FAQ