Debt Collection Voicebot Solution

Automating Debt Collection for Financial Institutions

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Summary

PROBLEM

More than 1,000 Call

1,000 human agents are required to call customers for debt collection.

SOLUTION

Useing AI Voicebots

Most of the calls can be fully automated using voicebots.

RESULT

Saving of 75%

Approximated saving of 75% of operational cost.

Validation

50% Human agent
50% AI agent

Demo

50% Human agent
50% AI agent

Platform

Can transfer calls to human agents for complex tasks

Real-time call transcriptions and summarization

Performance dashboard

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Subscription

Voicebot Agent

Based per concurrent (9/5)

$240

p/year

Set Up (One time : requirement,

design flow, integration)